The Cafe EPoS System Includes:
• 2013 Dual Core Epos Now Water Resistant Touch Screen Unit with Solid State Harddrive
• Epos Now Professional Edition (RPP £699)
• 80mm Epos Now Receipt Printer With Auto Cutter
• High Quality Secure Lockable Metal Cash Draw
• Integration and Configuration
If you buy online then we will call you same day to arrange delivery, installation and training. If you are looking for an onsite visit, more information, or a full quote please contact us on 0800 0 337 336
Hardware & Software
We use the latest 2012 model waterproof and robust touch screen EPOS system. The system uses all branded parts, and has a powerful Intel processor with 2GB of DDR3 RAM. The Samsung 5 wires resistive touch screen guarantees no delays and exceptional reliability no matter how busy the business. A massive 32GB of storage means space for over 1,000 years of reports!
The system is also water resistant and shook proof. There are thousands of Epos Now branded systems currently in use. This exact system is in use today by customers like Starbucks, sodastream and the Royal British legion.
The Complete Solution
The Cafe EPoS system includes everything you need in one package to fully manage any Coffee Shop or Café. This system functions on its own or networked with another Coffee Shop / Cafe EPoS system or a back office computer.
If you need more than one system, a requirement that is not covered here, or would like an on-site visit, please call on 0800 0 337 336.
Ease of Use
The Coffee shop EPoS system manages all your pricing and changes so if you want to reduce or increase your prices you can do this centrally meaning you don’t have to train your staff every time there’s a change. You can also get the terminal to prompt staff, such as getting the staff to tell the customer a product contains nuts. All large businesses use the EPoS systems to fundamentally control their businesses, meaning that staff training and errors are significantly reduced.
Live stock availability and accurate stock control
It is essential for any café owner to have effective stock control. If you are mixing ingredients together to make your sandwiches or Paninis, for example, it would be useful to know how much chicken or salad you need to order at the beginning of each week. If you always base your decisions on guesswork rather than facts then it is likely that you’ll either re-order too little or too much of what you need. This can lead to both dissatisfied customers as well as wastage. Luckily, automatic stock re-ordering triggers can compile and suggest orders when stocks are running low and you can reduce working capital and interest by optimising stock holding. All of this information can be instantly analysed and is accessible though detailed reports which make it much easier to keep the right stock on hand. Many owners who think they know exactly what trends affect them find a few surprises once they have this data from their EPoS system. Back of house tools like the Epos Now Back Office will put you firmly in control of your EPoS terminals, allowing quick and timely changes to menu’s and promotions.
Management reporting and much more
The EPoS system will put you firmly in control of your business, allowing quick and timely changes to menus and products. You can easily print off end of week/month/year sales/vat summaries which clearly distinguish between transactions that have attracted VAT and which ones do not thanks to separate eat in and out pricing. You can get these accurate reports anywhere anytime and stay in touch with fast moving café operations. Reports can be run in a matter of seconds, which gives you an incredible amount of control of your business. You can run a report on takings over a day, a month, or a year, to see which times are your busiest periods. This information can be used to prepare your table plans or how plan how many staff memebers you need in advance. You can also see exactly what dishes sell the most, or which ingredients make the most margins. The reports give you the critical information you need, at any time, to make the best decisions. Remote access software or an integrated Head Office module let you access reports via the internet or have them automatically emailed to your desktop to support business decisions and drive business forwards.
Secure staff logins, clock in/out and customizable access rights
Issuing staff with user codes and pass codes improve overall security, reduce shrinkage and provide the business owner with the ability to trace back suspicious transactions. The Coffee shop EPOS system stores a detailed record of all transactions and staff movements on the till are logged, allowing you to report on individual staff members. Contrast this data with the information provided by the clock in/out modules and you have the ability to then match up the working hours of staff to the times of when a suspicious transaction occurred. The Café EPoS system will instantly identify any variance in the tills, end of day balance or any common stock irregularities.
Customer loyalty card integration
Regular customers can now be rewarded by you for generating repeat business and referrals though the establishment of customer accounts. The system makes it easy to keep track of discounts and offers. Customers can even be assigned an account number and issued a loyalty card so as to encourage future visits and promote brand awareness.
The Coffee shop EPoS table plan includes multiple floors and locations so you can manage all orders inside, outside, and upstairs from the EPoS system. Table plans such as these are known to make a café turn around covers much faster, here is a list of benefits from using this table plan:
- Increase staff efficiency
- Increased service speed
- Increased customer satisfaction
- Decreased wastage
- Increase covers/ table turn around
We offer full support for all new customers for the first 30 days. We find this is more than enough to make sure the customer is proficient enough to make use of all the features and benefits of the system.
We will also install any peripherals like printers and PDAs quickly and with full training.
After the 30 days a customer can choose to have a support contract if required.
You can place your order online or over the telephone. If ordered online we call to arrange a suitable delivery time. Then we configure your EPoS system. When your system arrives you plug it in and turn it on, it is very easy to setup and use.
We then login and help you setup and train you on via remote desktop. If we cannot access your unit remotely, then a local engineer will be dispatched to assist you.
If you would prefer an onsite installation please call us on 0800 0 337 336 and we can arrange this for you with one of our local offices.
Your café EPoS system will arrive fully configured with your software pre-installed, all you need to do is plug it in and power it up then we log in and provide training. If you would prefer an onsite installation please call us on 0800 0 337 336 and we can arrange this for you with one of our local offices.
Once the system has been setup if you have any problems we can log into your terminal instantly (with your permission). If we cannot solve a problem remotely a local engineer will be dispatched to assist you. After the 30 days a customer can choose to have a support contract if required.
The following software modules can help your EPoS system perform additional processes to further enhance your business.
To connect to you network to print orders directly to the kitchen
Chip & Pin
Integration of a Verifone terminal to eliminate human error and admin.
We offer a PDA ordering device, which means you can run a pop up coffee stand or use it as a waiter tab to spend more time selling and serving customers.
Staff Login & Cards
Cards that monitor staff access to the till and improve transaction speed.
If you, have a specific requirement, or need a custom function that is not detailed above, we can help, please give us a call on 0800 0 337 336
• Customisable Table Layout
• Booking System
• Orders sent straight to kitchen
• Units of Measures functionality allows you to easily and accurately create a single stock record to manage an item which is purchased in one quantity and sold in another. For example, crates of wine that are then sold by the bottle or glass.
• Staff clocking in hours
• Low Stock Reports
• Real-time reporting to give you live, up-to-date information on your business, view information such as best-selling products, across different days, weeks or even years|
• COMPLETE integration with accounts including Sage and QuickBooks.
Flexible Ordering Modes
The system is capable of storing multiple menus so as to make it suitable for establishments that provide both eating in and takeaway facilities. In addition, these various menus can also be programmed to change depending on the time of day or day of the week, i.e. for breakfast, lunch and dinner. This ability to be so flexible with ordering makes the complete solution a perfect choice for businesses operating in the fine dining, quick service and delivery sectors.
Reservation and Table Management
Customers can be either booked up in advance or simply walk-in thanks to the clever reservation system which prevents double bookings and allows staff to easily manage customer requirements, be it individual or group bookings. The table layout can be customised so as to precisely represent your venue no matter how many floors or tables you may have. Tabs can then simply be created and even pre-loaded with a previously made deposit or an agreed credit limit. Payment can be taken by staff effortlessly through the systems automatic split-bill calculation, making it possible to split the bill between individuals and present the customer with a clear, itemised and personalised receipt.
Customer Loyalty Features
Customer accounts can be established making it easy to take deposits, allocate customers credit and discounts but also to stay on top of the accounts by instantly viewing outstanding customer invoices.
Staff Management and Access Control
The system even supports commission payment tracking and a staff clocking in/out function to view exactly what hour’s staff are working and also who the top earners are in the business. Combining this with the employee reporting functions allows you to consider whether the number of orders taken actually relates with the number of staff working at a particular time so as to maximise productively. To strengthen security, the system allows you to decide exactly what functions staff can and can’t access and creates an audit trail allowing you to see ‘who did what when.’ User identification can be determined by user and pass codes or magnetic swipe cards.
The system clearly shows the number of tills in your establishment and allows you to view exactly what type of transaction was put through the till and how much was taken of each kind, be it cash, credit cards, deposits, customer credit or vouchers. The system also has the ability to calculate separate tax for different categories of products so that you can handle tax related issues effectively. For added security and to prevent fraudulent mis-use the system requires two different users to verify the processes of opening up and banking money.
PoS Stock Management
Fundamental to any business is an accurate stock management system. Precise records are stored revealing the physical quantity of each product in stock. The system will alert you both when you fall below your set minimum order level and when you have items over your maximum order level. Transfers to different locations, be it another store or the warehouse, can be centrally managed and provide real time data as to what quantity you have of each product in which location. Your suppliers can be linked in with the system so that Purchase Orders, Goods Received Notes and invoices can be communicated efficiently.
Epos Now Touch Screen system
|name||15 all in one touch pos|
|optoinal item||Card reader &consume display|
|cpu||1.8GHz Dual core|
|memory||2 DDRIII slot support 2GB max|
|storage device||32GB SATA 2.5 Solid State Hard drive|
|LCD panel||15‘ samsung TFT LCD|
|touch panel||5 wire R touch panel made in TW|
|view angle||R/L：140 U/D ： 130|
|front I/O||2*USB(2.0) 1*power button 1*restart button|
|back I/O||PS2 mouse *1 PS2 keyboard*1|
|COM1 port *1|
|LTP print port *1|
|VGAout(15Pin D-sub)*1,connect the 2nd display monitor|
|RJ－45 lan port*2 RTL8111C 10/100/1000M lan card|
|audio out *1|
|operation temperature||0 ℃ to 40℃|
|storage temperature||_20℃ to 60℃|
|power source||AC 100V-250V input|
|Safety & EMI||FCC Class A / CE Mark / LVD / CCC|
|operation OS||Windows 7|
Epos Now Thermal Receipt Printer
- Paper roll diameter: max: 80 mm
- Integrated AC adapter and power cable
- Software CD-ROM
- Built in bleeper
- Both USB and serial
- Auto-Cutter, Jam Free Type
- 220mm/s print speed
- Piano Black
- H100mm x W410mm x D15mm
- Insert has 4 note and 8 coin dividers.
- Manual drawer release via key lock
- Metal outercasing
Please submit your details using the form below and a member of our customer service team will contact you shortly to arrange a suitable time for your demo.