Licensees: Staying safe this New Year's Eve

NYENew Year’s Eve is always a huge hit with revellers looking to let their hair down, bidding farewell to one year and looking forward to the next, as well as providing a welcome boost to the night time economy of villages, towns and cities across the UK.

While New Year’s is a time of reflection, celebration and short-lived resolutions, it’s also a time for licensees to exercise caution. A fifth of all violent incidents in 2013–14 took place in or around a pub or club. How can publicans, bar and nightclub owners protect themselves, their employees and their customers against the additional risks faced on the UK’s biggest party night?

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The Xmas Files: Retailers, give something back this Christmas

Santa Carrying Shopping Bags

Christmas is the time for giving and receiving, which is great news for retailers. However, with consumer expectations higher than ever, it also means retailers have to give a little something in return. The customer experience is no longer restricted to bricks and mortar stores and it's become necessary for retailers to exist across all channels at all times. Giving your customers extra doesn't have to mean slashing prices black Friday style every week until Santa comes. Sometimes, it’s the small touches that can make all the difference. Remember what your mum says, it’s the thought that counts! Continue reading

The Xmas Files: Improving the speed of service

XMASChristmas is rapidly approaching. Tumultuous office parties, after works drinks and boozy family gathering will be well under way now December’s come around. Getting people in and out with speed and precision is essential to a successful festive season. Restaurants, gastropubs and bars serving food need to focus on streamlining service in order to maximise the benefits of the additional custom they're experiencing this Christmas. Continue reading

Epos Now wins the Deloitte 2016 Technology Fast 500 EMEA

NON Deloitte Fast500 Winner PRI RGB_300dpiEpos Now has been ranked the 179th fastest-growing company on Deloitte's 2016 Technology Fast 500 EMEA, with revenue growth of 597%. This growth has been attributed to our innovations, revolutionising the EPOS market, bringing the benefits of big business to the SME community. Continue reading

The Xmas Files: A click & collect christmas

xmas clickClick and collect has been growing in popularity for a number of years, offering customers the opportunity to make purchases online and collect at their convenience. Ecommerce News reports that 73% of British shoppers have used a click and collect service and the numbers are increasing. Why is this? And how can your business leverage this growing demand to your advantage?

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Rewards & Loyalty Programs: Do they really work?

customer-loyalty-survey-coverAs a Corporate Account Manager with Epos Now I manage a whole host of different businesses, from small to medium, retail & hospitality clients, to Michelin star restaurants, large multi-million-pound shopping centres and UK wide retail chains.

One thing they all have in common is the desire to drive repeat business and keep the customers coming back to them and not their competitors. Now more than ever consumers have a growing abundance of choices and businesses must differentiate themselves from the competition to ensure that the customer keeps coming back for more. Continue reading

The Xmas Files: Hiring seasonal staff

tempstaffThe run up to Christmas is the busiest time of year for both retailers and hospitality businesses. There's extended shopping hours, raucous office parties and wild-eyed shoppers erratically running around closing shops, desperately searching for a suitable present for their mother in law. While the influx in custom provides a welcome boost in revenue, it can put additional strain on your operations, reducing your ability to provide an effective and efficient service to the maddening crowds. Continue reading

Jacyn Heavens named Great British Retail Entrepreneur of the Year


Epos Now CEO, Jacyn Heavens has been named Great British Retail Entrepreneur of the Year. The announcement was made at the Gala Final held at the prestigious Lancaster Hotel in London on the 22nd November. The Great British Entrepreneur awards, sponsored by Natwest, are regarded as the benchmark for entrepreneurial success in the UK, celebrating the contributions and innovations of British entrepreneurs and their impact on the economy. Continue reading

Epos Now shortlisted for Business Brilliance Awards

BBA-2016---Shortlisted-SignatureIt’s been a bumper month for Epos Now and we can happily announce we have been shortlisted in the Business Brilliance Awards in two categories. CEO & founder Jacyn Heavens has been shortlisted for Entrepreneur of the Year, in addition to Epos Now shortlisted for Employer of the Year. Continue reading

Epos Now announced regional winner & 30th fastest growing tech company in the UK

Deloitte-Fast-50-2016-003-X3 cropEpos Now is proud to announce we have been named the 30th fastest growing Tech company and regional winner for the East in the Deloitte Fast 50.  Now in its 19th year, the awards are all about growth driven by leading intellectual property and are a celebration of innovation and entrepreneurship. Continue reading