Epos Now Resources

Welcome to our Resources.

Explore the latest trends and insights, as well as advice on how to thrive in the retail and hospitality sectors.

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How To Improve Customer Service

Make actionable changes that improve customer satisfaction and retention. This guide outlines four strategies designed to improve customer service in business.

Published on 13.7.2021

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The Best Names for Restaurants: 11 Great Examples

Are you opening a restaurant and stuck on what to call it? Here 11 great examples of the best names for restaurants to get you inspired. 

Published on 30.6.2021

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Restaurant vs Food Truck - Which is Best in 2021?

Startup and hidden costs, seasonal trends, customer appeal, and the weather - these are some of the things you need to consider when deciding if you should open a food truck or a traditional restaurant in 2021. 

Published on 28.6.2021

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How to Value a Restaurant

Although not the most pressing issue restaurant owners worry about, valuing your restaurant is important, and you should always aim to have a close estimate figure. In this article, we show you how to value your restaurant and explain why it matters accurately.

Published on 25.6.2021

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Restaurant Interior Design Themes to Make Your Business Pop

Are you struggling to get your restaurant's design to come alive? Check out these restaurant interior design themes to help you make the best choices for your business.

Published on 24.6.2021

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How to Get More Tips When Working as a Server

Working as a server can be tough, and getting enough tips to survive can be even tougher. Find out how to get more tips from your customers while maintaining a high quality of service. 

Published on 23.6.2021

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How to Deal With Difficult Customers

If complaints are resolved correctly, this can actually result in customers having an even more positive view of the business than if they hadnโ€™t had an issue. This is known as the service recovery paradox. We share our 5-step REACT method for flawless customer recovery.

Published on 23.6.2021

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How to Calculate Food Cost Percentage

Do you run a restaurant? Are you wondering how to calculate your food cost percentage? Find out how along with many tips on how to increase your restaurant's profit margins.

Published on 21.6.2021

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What is a Ghost Kitchen?

Ghost kitchens are one of the latest trends making an impact on the food and delivery market. Read Epos Now's guide on the four different types of ghost kitchens, what makes them profitable, and how they earn their revenue.

Published on 18.6.2021

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