Hardware Product Owner

Department: Software Development
Location: Norwich Head Office or Sheffield
Require Travel: required

Job Description

Fancy joining one of the fastest growing global technology companies in the point of sale and payments industry? 

Although we’ve achieved off-the scale growth….we are not letting up and 2019 promises to be our best yet! With a market leading product and an award winning brand, there has never been a more exciting time to join Epos Now.

We are looking for a true Product evangelist who will be ahead of the trends with great foresight of where POS and payments hardware is going in the market. Always keeping us ahead of the game sourcing and identifying key market game changing insight.

Ideal experience would be someone who has had key exposure and experience in managing quick annual market cycles of products.

You will  own the development of the hardware products from cradle to grave.  You will listen to voice of the customer and use data gathered from outside and within the business to continuously innovate to improve the products to deliver class leading hardware and peripherals to our customer base.  

You will work with 3rd party suppliers and manufacturers, internal teams and customers to perfect the products, iron out faults and reduce returns and complaints. You will constantly drive to develop the best disruptive products in the industry.




    • You’ll be the recognised task manager of your product and responsible for the day to day planning and focus of your team’s work.

    • Ensuring that performance is both measured, celebrated and addressed as applicable in your team(s)

    • Responsible for the day to day planning and focus of the team’s works.

    • Promoter in effective use of internal systems

    • Leverage new technology to automate processes wherever possible.

    • Be able to advise and understand what skills, roles, technologies and processes we are missing.

    • Living the values.


    • To oversee the creation, development and ongoing maintenance of the total product/Hardware  roadmap and solutions strategy; prioritising contractual, and opportunistic changes, having buy-in from board

    • Support development of the product vision, objectives and product roadmap

    • Undertake and communicate the results of technical analysis in a way that ensures there is clarity and sign-off on requirements and specifications

    • Ownership of product design, specification and outsourced manufacture

    • Delivery of hardware from conceptual understanding to finished product and handover to BAU

    • Design and document minimum hardware specifications

    • Accountability for quality of products

    • Achieve best value on product manufacture and sourcing

    • Develop strategic partnerships with supported hardware partners where outsourcing provides optimal commercial proposition



    • Support your team(s) in the effective delivery of working, high quality software to our customers and internal users.

    • Work with the software team to ensure compatibility with software products as well as third party integrations

    • Design and lead quality assessments and testing of hardware developments and third party hardware

    • Responsible to own the backlog for the Non-Functional components of the epos now framework which are related to the hardware roadmap.

    • Own the management of your project backlog and perform daily management of its contents including

      • Reprioritization

      • Triaging of new issues

      • Reordering and replanning to reflect changes in business demand

    • Ensure that work is delivered to internal/external customers when required and plan accordingly the work in your backlog to meet tight deadlines

    • Encouraging an approach of continuous improvement within your team(s) and allow time for both personal development and experimentation to find better ways of working within your plans

    • Demonstrate excellent management of your team(s) through strategic planning and providing a vision the team(s) can get behind in order to motivate them to deliver exceptional results

    Software Development Lifecycle (SDLC)

    • Driving in process and product improvement activity alongside the project work.

    • Create product specifications, user stories use cases etc to drive workload of software development team

    • Building user stories from feature requests into your team and backlog and will adopt an approach of chunking up deliverables into small stories.

    • Compile concise estimates and indicative costs from various technical and non technical sources, often to a tight deadline.