Epos Now Resources

Welcome to our Resources.

Explore the latest trends and insights, as well as advice on how to thrive in the retail and hospitality sectors.

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How to Deal With Difficult Customers

If complaints are resolved correctly, it can actually result in customers having an even more positive view of the business than if they hadnโ€™t had an issue. This is known as the service recovery paradox. We share our 5-step REACT method for flawless customer recovery.

Published on 6.23.2021

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Small Business Ideas for Women

Small business ideas for women split into three categories: earned-income, profit income, and passive income. These company ideas focus on low cost, minimal training and long-term growth potential. 

Published on 6.22.2021

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How to Calculate Food Cost Percentage

Do you run a restaurant? Are you wondering how to calculate your food cost percentage? Find out how along with many tips on how to increase your restaurant's profit margins.

Published on 6.21.2021

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How to Get a Small Business Loan

It can be tough to get your business off the ground, with financing being one of the hardest hurdles most small business owners face. We take you through how to get a small business loan, from the types of loans to the types of repayments.

Published on 6.18.2021

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What is a Ghost Kitchen?

Ghost kitchens are one of the latest trends making an impact on the food and delivery market. Read Epos Now's guide on the four different types of ghost kitchens, what makes them profitable, and how they earn their revenue.

Published on 6.18.2021

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How to Become a Bartender

Are you wondering how to become a bartender? We take you through everything you need to know, from age restrictions, training, experience, and more.

Published on 6.18.2021

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Point of sale system cost: how much does a POS system cost?

This article covers the cost of POS, and the 'hidden charges' you should consider before picking the software which is right for you. 

Published on 6.17.2021

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How to Get a Restaurant Loan

Starting a new restaurant can be expensive. Read this guide to learn how to obtain a restaurant loan and see how you can use the funds.

Published on 6.17.2021

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How to Become a Hotel Manager

If you're a natural born leader with a passion for hospitality, hotel management might be for you. Epos Now have written a complete guide on how to become a hotel manager, what to expect, and how to excel in the role.

Published on 6.16.2021

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