About us

Our mission

We help businesses of all sizes reach their full potential, speed up their services, and increase their profits by providing innovative, customisable payment and till systems.

From our beginning

Grown from humble beginnings in Norwich, UK, Epos Now truly understands the challenges small businesses face every day. How? Because we’ve faced them too.

Our founder and CEO, Jacyn Heavens, was once a business owner like you, frustrated with the lack of reliable, easy-to-use till systems available for small and growing businesses. So in 2011, he set out to completely transform the point of sale (POS) market.

EPOS 2340

“POS systems should be affordable, make your life easier, your customers happier, and be accessible from anywhere.”

- Jacyn Heavens, CEO and founder of Epos Now

To our current success

Today, Epos Now is a global powerhouse for payments and POS systems for businesses of all sizes and types. Our reputation as the go-to expert in the POS industry is built on our innovative solutions and exceptional customer service.

But our success is not just measured in awards and media attention (although we’ve had our fair share of both). What drives us is the opportunity to bring the greatest talent in the industry together, to continually improve our products and services, and to help our customers by finding simple solutions to complex commercial problems.

Our Story Epos Now

74 countries covered

We help businesses in 74 countries by providing reliable business tools and access to the latest technology.

64,000 business locations

Don’t just take our word for it. 64,000 business locations use Epos Now for their preferred POS systems.

130+ apps

Our systems are customisable with 130+ of your favourite business integrations, helping you trade the way you prefer.

Our culture and careers

We are united through a shared goal and a love for solving real problems with innovative technology.

At Epos Now, your input is valued and encouraged, no matter what your role is - from an engineer to a sales consultant, or a customer service specialist to our executive team. It’s our collaborative approach that sets us apart.

We believe in constant growth and learning, both for ourselves and our product. If you share our passions, we welcome you to join us!

Visit our careers page

Group Team Work

What we believe:

We put the customer first

Our customers are at the centre of what we do and always come first.

We never forget our mission

We have big ambitions, and we’re all involved in empowering our customers.

We take ownership

We take pride in our work, own the situation, and always aim to make it better than when we found it.

We strive to innovate

Our products and services make a difference. We welcome new ideas, methods and creative problem-solving.

We trust in people

We work collaboratively and trust our staff, customers and partners. We make the right decisions together.

We share success

We celebrate every victory, show appreciation, and support each other in our work.

Where to find us

We’re always happy to talk! You can contact us to find out more about our products, or find us at our Australian, UK, and American offices:

Australia Head Office - Unit 412, Tower 2 Kon Tiki Building, 55 Plaza Pde, Maroochydore, QLD 4558

UK Head Office - Hall Road Business Park, 3 Whiting Rd, Norwich, NR4 6DJ, UK

US Head Office - The Chase Plaza, South Tower, Suite 2010, 189 S. Orange Avenue, Orlando, FL 32801, United States

Locations Map