Canada Pipe Capital FAQs

How does Epos Now Capital powered by Pipe work? 

Based on your business’s performance, you can receive a tailored capital offer, powered by Pipe. You can choose to access as much or as little of your offer as needed, with payments tied to a percentage of your sales. You’ll be continuously evaluated for additional offers, and once you qualify, you'll receive a notification so you can access capital as you grow.

 

How do I apply? What information do I need to provide?

If eligible, your business will receive a pre-approved offer, all you have to do is verify your business details to access capital. 

Business verification includes reviewing your business information, owner details, and adding a business representative. No need for financial statements or credit checks, just fast access to capital to grow your business on your terms.

 

How much capital can I access? 

The amount you can access depends on your business's historical sales data and projections. We’ll continuously evaluate your company for additional offers and as your business scales and you build payment history, the amount of capital you can access will automatically grow with you. You can see the current capital available on the capital page, along with your terms. You’ll be notified of additional capital offers as you receive them, so you don’t even need to apply for additional capital!

 

Who is Pipe? Why did we partner with them? 

Pipe has helped over 23,000 business owners connect to unbiased capital based purely on secure live data on the health of their business. 

Pipe is a capital provider that specializes in offering unbiased funding solutions based on business performance data and eliminates the friction and bias of traditional financing. Epos Now partnered with Pipe to provide small and mid-size businesses friendlier, streamlined access to growth capital.

Is there a credit check or do I need to provide personal collateral for the advance? 

No, unlike traditional financing options, there are no credit checks and no personal guarantees involved with Epos Now Capital powered by Pipe. This allows you to access the working capital you need without risking your personal assets or finances.

 

What are the costs and fees to use Capital?

Your cost of capital will be a single flat fee that you pay over time as a percentage of your future sales. There are no compounding interest charges, requirements for personal collateral, or additional fees when sales are slow.

The fee you pay is a percentage of the total capital you advance and is determined based on factors such as the health of your business, projected sales, and payment processing volume.

We strive for transparency and simplicity in our pricing structure, so you know exactly what to expect. No surprises.

 

What are the payment terms? 

You’ll pay your advance as a percentage of your sales. The exact payment amount will fluctuate based on your business's sales, ensuring greater flexibility and aligning payments with your cash flow. Your payment details will be up-front and transparent when you review your offer, with no hidden fees or restrictions.

  • Payment rate: This is the percentage of your revenue that will be automatically applied toward your advance. 

  • Fees: You’ll pay a simple flat fee when you access capital, which is paid over time. 

  • Estimated payment period: This is the estimated amount of time it will take to pay the advance. It's designed to be flexible – your payment schedule will adjust to match your cash flow.

  • Total amount owed: This is the advance amount plus the fee, reflecting the total amount you will pay over time.

Do I have to use my whole offer at once? 

You can choose to advance as much or as little of your offer as you want until the offer expires. This makes it easy to just use what you need, when you need it, and only pay for the amount that you advance. 

If you only used part of your limit and later want to advance more while your offer is still active, the terms will adjust accordingly, which is transparently displayed in the dashboard. 

For example, if you have a $100k limit and a 10% payment rate, you can choose to only use $50k and your payment rate will update to 5%, with your fee fluctuating as well. If you advance another $20k, your payment rate will increase to 7% (2% increase).

 

What are the benefits of using Epos Now Capital powered by Pipe over other financing solutions? 

Our capital solution provides businesses with owner-friendly capital. It offers a convenient and transparent way to access working capital in just a few steps and without the frustrations of traditional financing. 

  • Affordable, fair capital: Unlike high-rate capital alternatives, you can enjoy competitive and transparent pricing with a single flat fee. Even if it takes longer to pay back, there are no hidden charges, no interest rates that accumulate over time, no restrictive business covenants, and no personal collateral required. 

  • Streamlined process: Your business can qualify for capital based on your sales, so you can enjoy a simple, streamlined application - no credit checks needed! 

  • Flexible Payments: Your payments are a percentage of your sales so there are no fixed monthly costs and you’re never left in a tight spot when sales are slow. 

  • Fast access to capital: Get funds in as little as 1 day after approval.

  • Dedicated support: Our team of experienced Revenue Managers is here to help with anything you might need! Reach out here, and we’ll be in touch soon.

 

What types of businesses are ineligible for Epos Now Capital powered by Pipe?

Pipe’s services cannot be used for any illegal activities or for the business or product types listed below. The types of businesses listed here are representative of prohibited categories, but this is not an exhaustive list. Pipe makes the determination if any business activities are ineligible. 

  • Adult Entertainment-related businesses

  • Bail Bond Services

  • Collection Agencies

  • Cryptocurrency

  • Financier, Capital Provider or Money Transmitter

  • Firearms and Ammunition

  • Fireworks Sales

  • Government-Related

  • Gambling & Casinos

  • Insurance

  • Cannabis & Hemp-Related Businesses

  • Third Party Payment Processors

  • Nonprofits and Charities

  • Pawn Shops

  • Political Campaigns

  • Counterfeit Goods

  • Multi-Level Marketing Programs

  • Non-licensed Alternative Medicine-Related Businesses

  • Vehicle & Manufactured Housing Sales & Leasing

 

Can I request another advance? 

Great news – you’re continuously being evaluated for additional offers! You may even receive an additional offer before you’ve fully paid a current advance. 

Pro-tip: If you have any remaining limit left from your current offer, you can also use it at any time, until the offer expires. Your up-to-date limit can be found at the top of your dashboard. 


Extras

Can I pay my advance early? 

Yes, you can pay your advance early without incurring any penalties. If you’re interested in early payment, contact us at support@pipe.com, or call (855) 709-7473.

 

What can I use the capital for? Are there any restrictions? 

There are no restrictions on how you can use the capital so long as it’s for business purposes! You can use the capital to invest in growth, hire new team members, expand your operations, or anything else that your business needs.

 

Can I apply for additional capital while I still have an outstanding advance? 

Yes, you can get additional offers while you still have an outstanding advance! We are continuously evaluating your company for additional offers. You’ll be notified of additional capital offers as you receive them, so you don’t even need to apply for another offer!

What if I don’t see an offer available? 

If you don’t see an offer, you may not be eligible for capital at this time. However, we’ll continuously evaluate you for future offers using your revenue data and let you know as soon as you have one available! 

Is this a one-time offer? 

Nope! We’ll continuously evaluate your company for additional offers so you can access consistent capital when you need it. You’ll be notified of additional capital offers as you receive them, so you don’t even need to apply for additional offers! If your current offer expires, you may be eligible for another one with Epos Now Capital powered by Pipe.


Repeat Advancers 

How can I track my payment progress and view my outstanding balance? 

You can see the details of your advance and payments in the Capital page. You’ll find an overview of your current status, a detailed breakdown of each payment under the “Payments” tab, and your advances under the “Activity” tab. 

 

Can I modify the payment terms of my existing advance? 

The payment terms of an existing advance are generally fixed once the agreement is established. If you need more information, contact our team at support@pipe.com or call (855) 709-7473.

 

How can I request help with an active advance? 

We have a dedicated team of Capital experts here to help! Reach out anytime at support@pipe.com or call (855) 709-7473.

 

Can I change my disbursement account for future advances? 

You can request a change of your payout account with our team of Capital experts. contact our team at support@pipe.com or call (855) 709-7473.