Epos Now vs Flipdish: Compare Restaurant POS Systems

In the hospitality industry, it can be hard to know who the POS leaders are. There are big providers that cater to retail and hospitality, like Epos Now, and there are dedicated hospitality systems like Flipdish. Does one have an advantage over another?

Flipdish POS focuses on hospitality and food ordering solutions, and nothing else. How does its hospitality-first approach compare with the flexibility and accessibility of Epos Now's point of sale systems?

We think the differences become clear when you compare these two providers side by side, which will make choosing a POS system that fits your business much easier. So we've whipped up an Epos Now and Flipdish POS comparison page, covering everything from features and integrations to usability, scalability and support.

Flipdish

Payment provider flexibility

Yes

Retail Capabilities

Yes

Features

80+

30+

Offline mode

Yes

Automated Low-Stock Alerts

Yes

Easy access

Thanks to our cloud-based software, you can access our systems from anywhere with an internet connection.

Easy payments integration

Epos Now Payments, our first-party payment processing service, allows you to process payments at one fixed rate.

Industry expertise

At Epos Now, we've been POS experts for over a decade. Our expertise helps you reach success and build a better business.

Benefits of Epos Now vs Flipdish in customer support

Some Flipdish users have reported inconsistent support experiences, with reviews citing delayed responses, unanswered emails and unresolved support tickets, despite Flipdish's phone and account manager support.

Epos Now offers you support at speed in a form that suits you, including over-the-phone and live chat, as well as written and video guides on every part of your system.

We maintain a fully in-house team with 24/7 support hours available, so you're always covered.

A closer look at Epos Now vs Flipdish POS systems

Flipdish has developed an all-in-one platform for restaurants and takeaways, with features including online ordering, delivery management, kiosks, loyalty programmes, kitchen display systems, and AI-powered marketing to help food businesses grow.

Flipdish offers a strong hospitality-focused solution, but it's built exclusively for restaurants. Meanwhile, Epos Now supports both hospitality and retail businesses with features such as table management, inventory tracking, e-commerce, and hundreds of integrations. As a fully cloud-based platform compatible with Windows, iOS, and Android, Epos Now gives businesses the flexibility to choose the hardware and software that best suits their needs.

Differences between Epos Now vs Flipdish POS hardware

Epos Now's hardware packages offer a fantastic selection of hospitality POS systems, equipped to help businesses streamline their operations. These include fixed, countertop terminals, mobile tablets and all-in-one POS and card payment devices. The software will also work on your personal devices, giving you full control over how you trade and manage your business.

Meanwhile, Flipdish offers restaurant-grade hardware including handheld POS devices, kitchen display systems, cash drawers and printers, built to withstand demanding kitchen conditions. While Flipdish may support some existing hardware, businesses will still need to purchase a Flipdish card reader to process payments, and hardware and implementation costs can vary depending on setup. This makes Flipdish a less flexible alternative to Epos Now's readily adaptable hardware and software solutions.

More industry-specific benefits of Epos Now

Smart inventory management

Epos Now eases the load on your team with inventory tools that automate stock tracking, and let you restock any kind of product painlessly on easy-to-use software

Purchase orders

With supplier and brand purchase ordering, historic deliveries, and easy amendments during drop-offs, refilling your stock takes moments, leaving you free to focus on your customers.

Enjoy a simplified ordering system

No matter what device you're using, keep queues short on Epos Now sales software you can learn to use in just fifteen minutes!

Multichannel selling made simple

Whether you're looking to offer self-service, table ordering, online sales or delivery, Epos Now's POS system customisation gives you the freedom to reach your customers wherever they are.

Control effectively various venues

Got a multi-site enterprise to stay on top of? It's no trouble with Epos Now, with a dedicated Enterprise package, you can split your teams, inventory, and services by site and region for devolved management.

Detailed, downloadable reports

Monitor each site's performance with sales reporting on all aspects of business from staff and product performance to daily and hourly sales and card processing fees.

Go to enterprise

"The Epos Now system is a wonderful piece of kit. Go out and get one!"

Tom Pearson

Stuzzi, Leeds, UK

FAQ about switching from Flipdish to Epos Now

If you'd like to know anything else about how Epos Now can help your business, reach out to our team or read our frequently asked questions.

What are the main differences between Epos Now and Flipdish?

Epos Now is designed to serve both retail and hospitality businesses, offering flexible hardware, BYOD support, and tools that work across a wide range of business types. Flipdish, by contrast, is built exclusively for restaurants and takeaways, with a strong focus on online ordering, delivery integrations, and AI-powered tools like automated phone agents and marketing. While Flipdish offers a comprehensive hospitality-specific platform, it doesn't extend to retail businesses the way Epos Now does. For businesses that need flexibility across different business types, or the option to use their own devices, Epos Now is generally the more adaptable choice.

Is Epos Now customisable?

Absolutely! With over a dozen years in the POS industry, Epos Now has developed a point of sale with enough flexibility to cater to every corner of the retail and hospitality sectors. This includes partnering with third party programs business owners love, like Sage and Xero accounting software, or working to create an adaptable system ready to tackle the problems businesses face today.

Today, Epos Now features mobile POS terminals and mobile payments, alongside a wider range of hardware compatibility including kitchen display screens for restaurants, label printers, portable scanners, and an API integration that allows businesses to adapt their software to do whatever they require, taking customisable to a whole new level!

Which system is better for inventory management?

For most small to medium hospitality businesses, Epos Now offers the stronger balance of usability and inventory control. Its platform includes real-time stock tracking, ingredient-level management, low-stock alerts, and multi-site syncing within a more user-friendly interface. Tevalis provides advanced inventory tools for larger multi-venue operators, but the added complexity may be unnecessary for many businesses. Epos Now’s simpler onboarding and day-to-day usability make it the better fit for operators wanting efficient stock management without enterprise-level complexity.