Epos Now Resources

Welcome to our Resources.

Explore the latest trends and insights, as well as advice on how to thrive in the retail and hospitality sectors.

voc

What is Voice of the Customer (VoC)?

Voice of the customer, or VoC, is a combination of customer feedback, customer opinions and general views of your brand and product. Gathering VoC information goes beyond simply gathering some feedback. It’s what businesses do with the feedback that’s important. 

Published on 16.7.2021

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5 Reasons Why is Branding Important for Your Business

The world's biggest companies leverage their brands to great effect. here's why branding is so important to your business. 

Published on 14.7.2021

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Which Brand Personality Archetype Does Your Business Fit?

Your business’s personality is formed through your brand values, communication style, and approach to customer service. 

There are 12 common brand personality archetypes. Understanding these archetypes will help you understand where your brand fits in the market. 

Published on 9.7.2021

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How to Market a Small Business On a Budget

Standing out from the crowd can be tough when you're a small business. Use these techniques to help market your small business to the world. 

Published on 1.7.2021

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The Best Names for Restaurants: 11 Great Examples

Are you opening a restaurant and stuck on what to call it? Here 11 great examples of the best names for restaurants to get you inspired. 

Published on 30.6.2021

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How to Get a QR Code for Your Business

Are you wondering how to get a QR code for your business? We take you through everything you need to know, from how they work to the best providers.

Published on 17.5.2021

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How to Create an Influencer Marketing Program

Promoting your products on social is a must these days. See how influencer marketing can help you reach new audiences and grow your business.

Published on 11.2.2021

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Overcoming Shopping Cart Abandonment

Cart abandonment is causing you to miss out on untold profits! Learn how to convert lost purchases into closed sales with this guide.

Published on 26.1.2021

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Six Search Engine Optimisation Tips for Retailers

Follow these tips to boost your search engine rankings and gain more customers.

Published on 22.1.2021

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