Power up your business with the countertop POS terminal

Start each day of trading better on an easy-to-use point of sale system that makes selling simpler.

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The all-in-one countertop POS

Speedy service

Use a reactive touchscreen that's 2.5 times faster than our standard POS terminal to serve your customers even faster.

Engage your customers

Customise the customer-facing screen on the Duo Countertop POS system with your business logo, receipts, and more!

Get busy customising

Brand your receipts with the in-built receipt printer, add extra peripheral devices, and choose from 100+ integrations.

Introducing the Countertop and Duo Countertop

Our Countertop POS systems anticipate your business's every need with style and simplicity, bringing that queue-free checkout your customers love a little closer. 

Choose from our Countertop and Duo Countertop hardware options. Our cutting-edge Countertop with in-built receipt printing offers you fast-processing POS software, a multi-touch display, and comes with an all-metal, secure cash drawer.

Bring your customers closer with the Duo Countertop which has everything the Countertop has, plus a customer-facing touchscreen! Create an interactive customer experience, give them real-time sale updates, and collect more marketing data to keep them coming back!

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Tech specs

The Countertop

The Countertop is our base model without a customer-facing screen. This POS system is perfect for businesses looking for a user-friendly, fixed-point for processing sales.

  • Dimensions - 407 x 382 x 232mm
  • Weight - 5.1 Kg
  • Screen - 15.6" FHD capacitive touchscreen
  • Connectivity - WiFi, Bluetooth or ethernet cable
  • Printer - In-built 80mm thermal receipt printer
  • Other devices such as NFC reader and magnetic swipe card available for staff logins and loyalty apps

The Duo Countertop

The Duo Countertop is ideal for customer-centric businesses. With an additional customer-facing screen, display totals, tip screens, your brand logo, and more, all in real-time.

  • Dimensions - 407 x 382 x 232mm
  • Weight - 5.3 Kg
  • Staff screen - 15.6" FHD capacitive touchscreen
  • Customer screen - 10.1" HD capacitive touchscreen
  • Connectivity - WiFi, Bluetooth or ethernet cable
  • Printer - In-built 80mm thermal receipt printer
  • Additional NFC reader and magnetic swipe card available for staff logins and loyalty apps

Keep customers up to date with the Duo Countertop POS system

Cultivate a friendlier, more transparent checkout with the Duo Countertop. 

Build more engagement into your sales with an interactive touchscreen that displays:

  • A customisable idle screen
  • Live cart
  • Tip selection
  • Receipt options (customers can choose email, printed, or SMS receipts)
  • Loyalty programmes (coming soon!)
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Digital payments made easy

Whether you need the Countertop or Duo Countertop, Epos Now users are guaranteed a seamless integration with Epos Now Payments, our in-house payment processor.

  • Benefit from clear, fixed rates** on all card transactions for a simpler payments experience
  • Take payment from credit or debit cards via contactless, chip and pin, and accept digital wallets including Apple Pay and Google Pay
  • Find the card reader that suits you by choosing from fixed, mobile, and mobile all-in-one POS and card payments devices
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Customise your Countertop

Epos Now has spent over a decade finding tools to help the exact needs of all kinds of retail and hospitality enterprises. Today, all our users have access to the Epos Now AppStore and the 100+ apps to make all aspects of trade easier.

Choose from our wide range of first and third-party apps to help with everything from loyalty, to marketing, to business management, accounting, ecommerce and delivery, and much more.

Plus, with the Duo Countertop, display your loyalty program on your customer-facing screen for a more personal, interactive loyalty experience.

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The support you need, whenever you need it

Thanks to our easy-to-use POS systems, you can be ready to start selling in as little as 15 minutes! But there's lots to learn and stay on top of once you get trading. So our support team will always be on hand and ready to help.

  • Call our team, or reach out through our LiveChat service to get your questions answered by an in-house support agent
  • Get expert POS advice from staff trained on our devices to help you get the most from your POS system
  • Choose premium support and have access to our experts 24/7 with any question, large or small
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Frequently asked questions

If you have questions about Epos Now or the Countertop or Duo Countertop, get in touch or read our FAQs.

What is a fixed-location countertop terminal?

A fixed-location countertop terminal is a POS system designed to stay at one, main checkout point in your business, whether it's on the front or back of a bar, on a counter, a table, or any other key point your customers can come to pay for your products and services. The fixed-location differentiates between this immobile sales point and mobile point of sale devices like the Pro+ which can be carried to process sales from anywhere.

How much does a POS system cost?

Every business has different requirements from their POS system, including different accessories, hardware, software, and apps.

Because of this, while many might select a similar basic package such as the Complete Solution

bundle, factors such as the number of devices and apps needed will mean business owners could encounter different expenses for their systems.

For this reason, it's important to ensure the package you purchase includes everything you need to trade, such as a card machine, printer and cash drawer (which Epos Now includes in the Countertop and Duo Countertop bundles).

If you're unsure about how much your Epos Now system might cost, don't hesitate to reach out to our sales team to find out more.

How do you set up a POS system?

Setting up a POS system can feel like a daunting task, which is why we equip our new customers with in-depth (but user-friendly!) instructions to help you through. Plus, we assign each customer an implementation specialist who makes sure you get set up the way you need.

The setup process can be reduced to three simple steps:

Step 1 - Get your hardware in place and set up using the instructions we provide (call your implementation agent if you need to). 

Step 2 - Follow the on screen instructions from the setup wizard to connect your terminal to the internet, connect any accessories, and adding in key company information.

Step 3 - Start putting in place the building blocks for your business, like adding staff users and giving them appropriate access permissions for their role, adding products, stock, customer profiles etc.

Once setup is finished, you can train your staff to use the system in as little as 15 minutes! Should you need any assistance, our 24/7 support team is here to help, and you can even continue to add extra apps and accessories as your business grows.

Discover the latest in POS technology with the Countertop

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