Epos Now 2.104 Release Notes

Released 04/08/2022

Pre auth

Pre-authorisation (also known as pre-auths) allows businesses to temporarily โ€˜holdโ€™ an amount of money from the customerโ€™s credit or debit card as a form of assurance that there are enough funds to cover the total balance owed. Once the total balance is authorised for a transaction, the held amount is deducted from the total.

This feature is extensively used in the hospitality industry, primarily in bars and restaurants where businesses want to offer customers the option to open a tab.

For EposNow payments customers you can enable pre-auths and set up your default pre-auth amount in the Back Office. Once set up is complete, simply tap, swipe or dip your card to open up a bar tab with a secure pre-auth amount.

Donโ€™t have Epos Now Payments? Get in touch to get started!

Epos Now's Kitchen Display System has had a refresh to include key features that help optimise kitchens and delivery orders with accuracy, every time. The Kitchen Display System help to: 

  • Manage your kitchen workflow - tick off, recall and re-order tickets with a single touch
  • Customise your ticket layout, timers and unique audio alerts to stay on top of orders
  • Organise orders by course, table or in-time orders and serve customers with ease using our new digital bump bar
  • Minimise wastage and complete multiple orders at speed with Expeditor view

 

New KDS video launch

Save an additional ยฃ50 if you purchase any of the Kitchen Display System upfront pricing bundles by 31 August 2022.

We have now resolved the issue of merchants not being able to edit the table plan on multiple tills at the same time. 

The action of editing the table plan on multiple tills resulted in a sync error that caused the table plans to not update accordingly. 

Setup wizard

We have dramatically improved the setup wizard for our countertop and mobile Android device accessories. The wizard will now make it easier for customers to self-serve and set up the following devices*: 

 

  • Cash drawer
  • Scanners (USB, Wireless with dongle, Bluetooth)
  • Mag swipe card readers
  • Customer display pole (integrated and standalone USB)

 

If customers are still having issues during setup, they will be presented with an option to access relevant support articles through a QR code.

In addition, we have also introduced a new logic that presents customers with a range of compatible accessories they may want to setup after onboarding their primary device.

 

*Over the next few releases, we will be updating the wizard for additional accessories.

Previously merchants had to select what kind of device they were using when opening the till app for the first time after downloading it from the Google Play store or the iOS App Store.

We have decided to remove this step and prompt the login screen right away to make the setup experience easier. This should improve the user experience.

Wix

With the Epos Now Wix Stores integration powered by Digital Edge, youโ€™ll ensure your Wix Store remains in constant real-time connection with your Epos Now Back Office.

  • Automatic order sync to reduce the risk of understocking
  • Keep customers happy with less-out-of-stocks
  • Centralised reporting for access to everything you need in one place
  • Automatic product updating to avoid double entry and save time
  • Connect with email campaigns, promotional videos, readymade social posts, and abandoned cart automation for flawless CRM.

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Spanish receipt

Sequential invoice numbers are now in Beta, ready to be integrated into receipts for merchants in Spain. This means that all transactions will now have a unique sequential invoice number to ensure merchants comply with local fiscal reporting regulations. 

Please note: this is currently only ready for receipts on the till and not complex invoices in the Back Office.

 If you would like to have this Beta version enabled for you, please contact us.

Referral Scheme

Customers can now refer industry peers to Epos Now through the Referral Scheme.

The simple-to-use platform allows our customers to earn ยฃ250 for every referral that gets approved. Plus, the referred business will get 20% off RRP.

The Epos Now Referral Scheme is: 

  • Easy to use - Receive a unique URL that you can share on your social media or via email.
  • Fully automated - See all your referrals and their status in one place including automated payouts.
  • Unlimited rewards - Refer as many businesses as you like and earn ยฃ250 for every approved referral.

 

Simply click on the button below to start referring!

 

Refer Now!