Governments across the world have announced that shops deemed as “essential” - like convenience stores, petrol stations, pharmacies, off-licenses, pet shops and hardware stores - are able to stay open amidst the COVID-19 lockdown.
If you own a business that falls into one of these categories you can be confident in the fact that you’re still able to trade for on-premises shoppers. But although you’re able to continue to do business, you’ll undoubtedly be preoccupied with how to minimise risk for yourself and your customers.
One way to reduce the risk for your customers is to operate a Click & Collect model, much like many big supermarkets do, which will allow customers to pre-order their shopping and pay when they collect it, thus minimising the time spent by customers in your shop.
With an Epos Now Retail POS System, you’re able to operate a click and collect model for your shop without any additional integrations or apps. Thankfully, it’s all part of your POS system.
By implementing such a model, you can continue to keep your business running whilst minimising human contact.
Click and Collect will allow customers to call ahead and place an order before their visit, meaning you can have their items ready for collection and payment when they arrive.
It’s easy to hold orders on an Epos Now System, much like creating a tab for someone in a bar or restaurant, but first you need to add the customer to your system when they call to place their order.
Congratulations! Your customer is now added to your retail POS system so you can take their order!
If you would like to find out more about how to offer Click and Collect to your customers using your Epos Now System, contact us:
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