Epos Now vs Hike Comparison

Choosing the right POS system is one of the most important decisions you'll make for your business. Get it right, and everything runs smoother: payments, stock, staff, reporting.

If you're comparing Epos Now and Hike POS, this guide covers everything you need to know, from features and pricing to support and integrations, so you can find the system that fits your business best.

Zettle

Payment rates

Competitive flat rates

1.75% flat rate

Compatibility

iOS, Android, Windows

iOS, Android

Features

80+

Offline mode

Yes

Native EPOS system

Yes

No (mobile app)

Advanced Inventory

Yes

Basic

Staff role allocation

Yes

Online payments

Yes

Multi-location Stock Transfers

Yes

Competitive data on this page was collected as of 14 May 2026 and it is based on information found on Zettle.com. This information is subject to change or update without notice. Epos Now does not make any representations as to the completeness or accuracy of the information on this page.

Why you should choose Epos Now

Epos Now retail POS and hospitality POS systems offer the adaptability to bring businesses the options they need:

Shape your sales process with secure payment processing and flexible software you can learn in just 15 minutes
Take control of trade with real-time stock management and detailed reporting that keeps you fully informed no matter where you are
Be ready to grow with multi-channel options, mobile hardware, multi-store management capability, and scalable tech solutions
The Epos Now Complete Solution includes a terminal, an Air card device, and award-winning POS software.

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Easy access

Our cloud-based operating system gives you access to your POS software from anywhere with an internet connection.

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Easy payments integration

We maintain a suite of third and first-party integrations, including loyalty programs and accounting software.

Industry expertise

With over a decade of experience in the POS marketplace, Epos Now is perfectly positioned to provide you with exceptional services.

Benefits of Epos Now vs Hike POS in customer support

Benefits of Epos Now vs Hike POS: customer support

When something goes wrong, fast support matters. Epos Now provides a support experience that suits your business, not a cookie-cutter approach:

Phone and email support available 24/7, with live chat available between 9 am–6 pm AEST
You'll never speak with a middleman — our support team is entirely in-house
On-site installation support is also available for businesses that want a hands-on setup experience

Hike offers 24/7 live chat and email support, but does not offer phone support on any plan, which may be a dealbreaker for businesses that prefer to pick up the phone rather than type through an issue while dealing with clients.

Advantages of Epos Now vs Hike POS systems

Epos Now is a fully integrated system from day one: payments, inventory, reporting, and staff management all built into one platform. Hike does not have a built-in payment processor, meaning you'll need to connect a third-party provider to take card payments, adding an extra step to your setup and an additional cost to factor in.

Epos Now also offers more than 100 integrations across accounting, ecommerce, loyalty, and delivery, giving you the flexibility to build a system around the way your business actually works.

More industry-specific benefits of Epos Now vs Hike

Smart inventory management

Epos Now's robust inventory features make tracking your complex inventory quicker and easier, whether you run a small store or multiple large service locations.

Full stock tracking capabilities

Track stock by item, weight, solid and liquid measures, at multiple locations. You can then transfer stock, update in real-time as you trade, and complete stock checks with ease, setting up deliveries in moments with automated purchase orders.

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Enjoy a simplified ordering and delivery system

Competing on every front means selling online, offering delivery, and Click&Collect. Streamline operations even as you expand with simple multichannel integrations.

Track tabs and tables error-free

Epos Now software takes 15 minutes to learn, making it easy to increase efficiency and reduce errors and wastage when managing tabs and tables in a hospitality business.

Control numerous venues

Whether you're expanding to your second or your seventieth location, expanding and managing a multi-site venture is a breeze, thanks to site-specific inventory, staff and reports, and company-wide control through simple location groups.

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Hear what customers say about our system

"We knew we were gonna go with Epos Now immediately. The equipment is good. It's really stylish as well. It looks very professional and that makes such a difference for small businesses like us."

Alex Wraza

The Lemon and Rosemary Yard

FAQ about switching from Hike to Epos Now

Want to know more about Epos Now products? Get in touch with our team of experts or take a look a our frequently asked questions.

How easy is it to switch from Hike POS to Epos Now?

Switching over to Epos Now is very straightforward. Our onboarding team handles the setup, helps import your existing data, and provides one-to-one training, so your team is confident from day one. In fact, most businesses are up and running within 24 hours!

How do I get started with Epos Now?

You can get started with Epos Now right now by reaching out to Epos Now support and sales by filling out a quick form below. A member of our team will then walk you through one of our free demos, confirming that we're the POS provider for you.

Once you sign up, you can start work immediately. Log in to your account through a web browser or our downloadable POS app, add your data, and learn how the system works through our handy resources in the Support Centre. But don't panic if you're ever in doubt about how to move forward. We assign all new users an implementation agent to provide personalised assistance during set up!

How do Hike POS and Epos Now compare on payment processing

The biggest difference is that Hike POS doesn't have a built-in payment processor; you'll need to connect a third-party provider, which means separate fees and an extra account to manage. Epos Now offers fully integrated payments at a flat rate of 1.70% for Visa and Mastercard transactions, with no hidden fees, no authorisation charges, and no PCI compliance fees.

What hardware options does Epos Now offer in Australia?

Epos Now offers a variety of hardware options to suit any business setup, from the Countertop 2 terminal to handheld card machines and tablet POS solutions. Unlike Hike, which is primarily designed around iPad and desktop setups, Epos Now runs across iOS, Android, and Windows devices, giving you more flexibility to build a system that works the way your business does.

Additional accessories include barcode scanners, cash drawers, and customer-facing screens.

Further resources for your POS research

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Epos Now vs Hike Comparison