Customer Story: Elks Lodge Club & Bar
We spoke to Matt Bugna, of Elks Lodge Club & Bar, about his experience with the Epos Now system.
"I never knew what products were being sold or how much inventory we had on hand."
Accessing Club Data From Afar Was An Impossible Task
Matt Bugna is a Salesforce.com employee by day, but in his spare time volunteers at the Elks Lodge Club & Bar in San Mateo. Since he doesn't work full-time at the members club and has other responsibilities, Matt struggled to stay on top of data and analytics regarding product sales and inventory. This meant Matt and the owners had no transparency if they weren't physically at their hospitality venue.
"I never knew what products were being sold or how much inventory we had on hand" Matt said. "It was so frustrating because I wanted to be able to help out the club as much as I could, but it was difficult to do so when I couldn't track what was going on."
Work from Anywhere, Anytime with Epos Now
When Matt heard about Epos Now, he knew it was the perfect solution for the Lodge. With Epos Now's remote access capabilities, Matt is now able to monitor sales and inventory from anywhere, at any time.
"It's been such a relief to be able to access the data I need from anywhere," Matt said. "I can check in on the club even when I'm at work or on vacation, and that has made a world of difference."
"I can check in on the club even when I'm at work or on vacation."
Run Successful Hospitality Venues with Data-Based Decisions
Since switching to Epos Now, Matt has been able to make data-based decisions that have helped the club run more smoothly and profitably. After a month of using the system, Matt realized that only three transactions were happening after 10 pm. He used this data to refine the opening hours of the club, and as a result, was able to save hundreds of dollars each month in labor costs.
"Epos Now has made such a difference for our club," Matt said. "We've saved money, become more efficient, and most importantly, I can help out even when I'm not physically at the club. I'm so grateful to have found a solution that has positively impacted our business."
"I'm so grateful to have found a solution that has positively impacted our business."
Struggling to keep up to date with data and analytics at your hospitality venue?
Epos Now's remote access capabilities can help you stay on top of things, no matter where you are.
Get in touch with our sales team today!