Customer Story: Kirk's Caravan Service
We spoke to Colin Kirk, Chief Executive of Kirk Caravan Service Ltd, about his experience with Epos Now Payments.
"You want a payment solution that can grow with your business."
Epos Now saved Kirk’s Caravan Service from mounting costs
Kirk Caravan Service Ltd is a family run business with over 20 years of experience in the motorhome industry. Their knowledge, combined with their passion for customer service, has helped them to grow into a long-standing and well-respected business.
An increase in customers and a desire to offer the best possible service led Kirk's Caravan Service Ltd to look for a more affordable payment solution.
"Before using Epos Now, there were a lot of other charges that different companies were imposing on us," says founder Colin Kirk. "We were spending 2.9% on debit cards and 3.5% on credit cards. This is okay if you're only taking in a grand a month. But you want a payment solution that can grow with your business."
Payments at one fixed rate - anywhere, any time.
Epos Now Payments was the perfect solution for Kirk's Caravan Service Ltd. With one single fixed rate, no matter the card type, they could ensure that their customers weren't hit with hidden charges. And, because Epos Now is PCI compliant, there are no additional fees there either. "It's definitely saved us money," confirms Kirk. The fact that we don't have any nasty surprises at the end of the month is great. There's no messing about. Everything is just done in one go, without any problems or issues, which really helps us provide a great customer experience."
Epos Now offers integrated payments from as low as £19 that work seamlessly with our point of sale systems. This helped Kirk manage his business more efficiently. "The Epos Now system has just been fantastic from the offset and throughout," says Kirk. "It's got the stocktake, the till system and the payment solution all in one place."
Epos Now Payments can take your business to the next level
Keeping track of stock has never been easier
Kirk's Caravans can now take card payments quickly and easily without the need for additional software or hardware. Plus, with Epos Now's stock control features, they can keep an eye on their stock levels in real-time, ensuring that they never run out of the products their customers need.
"Everything up until now was just us questioning if I had the stock in or not. We've got hundreds of items, and it was just getting ridiculous having to name it off the top of your head."
"It's definitely saved us money [...] The fact that we don't have any nasty surprises at the end of the month is great. There's no messing about. Everything is just done in one go, without any problems or issues, which really helps us provide a great customer experience."
A solution that grows with your business
Kirk's Caravan Service Ltd. is a perfect example of how Epos Now payments can grow with your business. From one single fixed rate, they can offer their customers an affordable payment solution that doesn't come with any hidden charges.
Plus, with features like stock control and real-time reporting, they can keep an eye on their business performance and ensure they never run out of products their customers need. "If I was to recommend Epos Now Payments to a friend, I would say that it is a great, cost-effective way of taking card payments. It's fast, easy to use and convenient."
"It's a great, cost-effective way of taking card payments. It's fast, easy to use and convenient."
Are you ready to optimise your payments process?
Kirk's Caravan Service Ltd shows how a great payments solution can increase efficiencies, lower costs, and give you peace of mind. Connect with our team to find out how Epos Now Payments can do the same for you.