Epos Now Resources

Welcome to our Resources.

Explore the latest trends and insights, as well as advice on how to thrive in the retail and hospitality sectors.

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How To Improve Customer Service

Make actionable changes that improve customer satisfaction and retention. This guide outlines four strategies designed to improve customer service in business.

Published on 13.7.2021

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What Are Customer Needs?

If you want a customer to buy something from your small business, you’ll have to meet their needs. In this blog, we discuss what customer needs are and how you can meet them.

Published on 25.6.2021

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How to Attract Customers

There are far more ways to draw customers into your business than traditional advertising, or giving products away for free. We’ve created a guide full of innovative and cost-effective ideas on how to attract customers to your business - with statistics. 

Published on 25.6.2021

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How To Make Customers Happy

Keeping your patrons satisfied is the key to running a successful business. After all, with no customers, there are no sales. Here are some tips which you can put in place today for better customer happiness. 

Published on 24.6.2021

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How Much Do Car Wash Owners Make?

Are you thinking about starting your own car wash, but aren't sure how much you'll make? We take you through everything you need to know.

Published on 8.6.2021

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What is a Good Inventory Turnover Ratio for Retail?

Retailers are always looking for ways to increase their bottom line by boosting sales and making savings on overheads. But good inventory management can actually be just as effective in boosting your business’s profitability.  

Published on 22.3.2021

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What’s in the Spring Budget for Small Business?

The Chancellor has unveiled the Spring Budget, 2021. But what does it mean for retail and hospitality businesses? 

Published on 3.3.2021

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What Does the Reopening Timetable Mean for Retail and Hospitality?

The Prime Minister has outlined the timetable for the reopening of the economy. 

Published on 22.2.2021

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The A-Z of Retail Terminology: 60 Trending Retail Terms

The retail industry is constantly evolving, and so is the terminology used within the sector. Our A-Z guide takes you through all the trending retail terms you need to know.

Published on 18.2.2021

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