Epos Now 2.136 Release Notes

We’re excited to announce the launch of our Countertop and Duo Countertop in the UK. 

These new POS hardware solutions bring reliability, speed, and design into a single product - helping merchants streamline their business further. 

With a built-in 80mm printer, these touchscreen products work as efficiently as they look. 

The Duo Countertop comes with an integrated customer-facing screen that allows merchants to directly engage their customers, providing display options such as: 

• Idle screen (generic home screen) 
• Live cart (shows products in basket) 
• Tip selection (show preset tip amounts)
• Receipt options (including email /sms input)

These new countertop solutions will soon also be available in the US and Canada.

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We are pleased to announce the introduction of our brand new Communities, seamlessly integrated within our Support Centre.

It can be accessed via the Back Office by going into Support > Support Centre > Epos Now Community. Alternatively, click on the button below:

Epos Now Community

You will not need to sign up, you can simply access it and start using it by logging in using your Back Office credentials.

In the new community platform you can:

• Share your thoughts with other Epos Now users, and ask questions
• Join groups to create threads and conversations on a specific topic you are interested in
• Upvote existing posts and feature requests 

One of the key features of the community is User Voice: Positioned on the right-hand side, it is aimed at encouraging contributions by suggesting feature enhancements, aimed at refining the overall experience. This collaborative approach will help enhance and refine our product based on valuable feedback.

We are thrilled to announce that you can now add a custom QR code to your receipts. This QR code can link to any URL of your choice. e.g. Feedback surveys or reviews page to help you engage your customers.

To create your unique QR code, you will need to:

Navigate to the Back Office, select Setup > Company > Receipts and then you’ll see a newly added section for adding a URL link and a description that you want displayed on the receipt.

This feature will be rolled out over the next few days, in batches, to all our merchants globally.

We are excited to launch our Epos Now Invoicing application, which takes the headache out of issuing invoices to tax-compliant customers.

Find out more

For our Spanish-speaking customers

Estamos entusiasmados de lanzar nuestra aplicación Epos Now Facturación, que elimina el dolor de cabeza de emitir facturas a clientes que cumplen con las leyes tributarias.

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