Epos Now Resources

Welcome to our Resources.

Explore the latest trends and insights, as well as advice on how to thrive in the retail and hospitality sectors.

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What is the “New Normal” for hospitality businesses?

As hospitality reopens, we explore what the "new normal" is.

Published on 6.8.2020

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Eat Out to Help Out POS App

We have released a free app to help with Eat Out to Help Out.

Published on 29.7.2020

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10 ways to Improve Customer Satisfaction in Your Restaurant

Customer service also correlates with revenue. Here's how to deliver an experience that will drive repeat business.

Published on 29.7.2020

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Threshold Reduced for Small Brewers Relief

The threshold for Small Brewers Relief has been reduced. What does this mean for brewers?

Published on 22.7.2020

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What the Covid-19 Shutdown Taught Us About Restaurant Ordering Systems

As shutdowns continue, we take a look at the impact it has had on restaurant ordering systems.

Published on 8.7.2020

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How to Collect Customer Data for Test & Trace

The Government has called on pubs, cafes and restaurants in England to collect and store guests’ data for 21 days to support the NHS’s Test & Trace scheme.

Published on 2.7.2020

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How to Deal with Difficult or Angry Customers

Dealing with difficult (or angry) customers in your venue can be a tough situation for business owners and staff.

Published on 23.6.2020

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How North Brewing Co is Surviving Lockdown

From uncertainty at the start of the Covid-19 lockdown, to operating 4 of their craft beer bars in Leeds as bottle shops, North Brewing Co has been on quite a journey. Sarah tells their story.

Published on 17.6.2020

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Apps Hold the Key to the Reopening of Britain’s Pubs

Technology and ordering apps will help pubs reopen with social distancing

Published on 3.6.2020

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