How Crafty Jacks Trades Smarter with Epos Now

Before Epos Now, running Crafty Jacks UK meant juggling multiple disconnected systems. Sales tracking was manual and time-consuming. Stock levels were a guessing game, often leading to missed sales or over-ordering. Meanwhile, end-of-day reconciliation took far longer than it should, eating into precious hours that could have been spent growing the business.

The owner wanted better reporting to understand what was selling and when. Cash flow felt unpredictable, making it difficult to plan ahead or invest in new stock. Payment processing sat separate from everything else, creating extra admin and extra headaches. For a small retail business with ambitions to grow, these limitations were holding everything back.

Epos Now gave Crafty Jacks UK a complete retail POS system that brought everything together on one unified platform. From day one, setup was straightforward. The cloud-based system meant real-time access to sales data from anywhere, transforming how the business operated.

With Epos Now Payments integrated directly into the POS, there is no more switching between systems or reconciling separate payment reports. One dashboard shows everything. One support team handles any questions. One bill keeps things simple. Payments settle directly into the Epos Now Business account, with faster daily settlements that improve cash flow visibility.

Then, when the business needed funding to purchase more stock, Epos Now Capital provided fast, flexible finance based on real transaction data. No lengthy bank applications. No external credit checks. Just a personalised offer based on actual sales performance, and quick access to the funds they needed. This meant Crafty Jacks UK could invest in inventory at exactly the right moment, keeping shelves stocked and customers happy.

And tracking the inventory? It's effortless. The system tracks stock levels automatically and sends alerts when items run low. No more guesswork. No more stockouts. Just reliable data that drives smarter purchasing decisions.

The transformation at Crafty Jacks UK has been remarkable. Checkout times dropped significantly, keeping queues short and customers smiling. Staff can serve more people in less time, creating a better experience for everyone who walks through the door.

End-of-day reconciliation now takes minutes instead of the lengthy process it once was. With POS and payments unified in one dashboard, there is no manual matching of figures or chasing discrepancies.

Better sales reporting revealed exactly which products perform best. This insight drives smarter stock decisions and helps the business focus on what customers actually want. Cash flow improved with faster payment settlements and access to Epos Now Capital when needed.

The ability to purchase stock at the right time has directly supported business growth. Time saved across the week adds up. Hours previously lost to admin are now spent serving customers and planning for the future. The owner can finally focus on expansion rather than firefighting operational problems.

The reliability of the system means peace of mind. No more worrying about downtime or lost sales data. Everything runs smoothly, every single day.