Epos Now vs Square: POS System Comparison for Businesses

Choosing a POS system is one of the most important decisions you’ll make for your business. There’s a lot to weigh up, from hardware and software to integrations, reliability, and customer support, so it’s worth taking the time to get it right.

Fortunately, we've put two popular choices head-to-head to help you make an informed decision. Epos Now and Square are both market leaders in the POS and payments industry, but which one will suit your business best?

Get the right POS working for you and start levelling up by finding the adaptable hardware, customizable software, and simple setup that will drive your business forward!

Epos Now
Software
From $39/mo
Free–$149/mo
Operating systems
Android, iOS, Windows
Android and iOS
Offline mode
Yes
Yes
24/7 support
Yes
No
Menu category reports
Yes
Upon upgrade only
Floorplan customization
Yes
Upon upgrade only
Contactless tableside ordering
Yes
No
3rd party payment processing
Yes
No
Payment fixed rates
Yes
Varies if a card is present
Standard payout
Yes
Yes

Competitive data on this page was collected as of 19/09/2024 and it is based on information found on Squareup.com. This information is subject to change or update without notice. Epos Now does not make any representations as to the completeness or accuracy of the information on this page.

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What to expect with Epos Now

Unmatched accessibility

With a cloud-based POS system, you'll be able to access your POS software from anywhere with an internet connection.

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Easy integrations

Browse an extensive suite of first and third-party apps and integrations to manage everything from employee tasks to sales tracking.

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User-friendly interface

Easy to learn and quick to master. Your staff will be masters of your system in as little as 15 minutes.

Coffee shop staff on tablet

POS support: Epos Now vs Square

When something goes wrong, fast support matters. 

Epos Now's in-house support team is available every day between 6 am and 9 pm US local time, with live chat on hand throughout. Our premium package takes that further with full 24/7 coverage — so help is always there when you need it most.

Square's standard support runs Monday to Friday, 6 am to 6 pm Pacific Time, but you'll need to be signed into a Square account before you can reach anyone. Additional support options may be available on certain subscription types.

Most businesses can't afford downtime, so choosing a POS system with reliable, accessible support is a must.

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Advantages of Epos Now vs Square POS systems

Flexibility is the name of our game. Epos Now systems include sales reporting and analytics, inventory management features, and a wide range of app integrations — helping businesses tailor their POS to their exact needs.

Our POS software is compatible with iOS, Android, and Windows operating systems, whereas Square is built primarily for iOS and Android. 

We take it even further with an App Store filled with integrations purpose-built for retail and hospitality businesses, giving you a more targeted set of tools for your growing business. 

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Industry-specific benefits of Epos Now vs Square

Smart inventory management

Day-to-day admin tasks like stock takes take up hours of time which are better spent on your business goals.

Our sophisticated inventory management tools automate it all, and inventory checks that take hours can now be completed in a few seconds.

Whether you're a restaurant tracking each bag of fries or a retail business keeping an eye on restocking popular products, these tools will help you streamline your processes.

Stock hospitality en

Enjoy a simplified ordering and delivery system

Consumer behavior has changed; many now expect delivery options from their favorite restaurants.

To help you access this new revenue stream, Epos Now offers several delivery and online order integrations that let you reach customers where they are.

For example, Epos Now Order & Pay gives you the option to offer food delivery without incurring exorbitant fees.

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Control numerous venues at once

Epos Now POS software and hardware bundles scale with your business as you grow. Add as many accessories and software plans to your system as you need.

We also offer enterprise solutions with complete multi-location support meaning you can easily manage every site properly from each individual POS system installed.

Learn more about Enterprise

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Differences between Epos Now vs Square for POS hardware

The Epos Now Complete Solution has everything you need to trade quickly and grow your business.

It comes with a full suite of POS software and hardware, including our top-of-the-line Countertop terminal, a built-in receipt printer, and an Air card reader, for only $349, with custom pricing for enterprise customers.

A comparable Square setup tells a very different story. The Square Register alone costs $899, and that's before adding a receipt printer or cash drawer, which can push the total well past $1,100.

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Connectivity

Epos Now and Square POS both feature online and offline modes. These key features allow you to keep trade moving even without an internet connection.

If your internet suddenly drops, Epos Now systems automatically switch to offline mode. This means none of your sales data is lost.

All transactions conducted during offline mode are reconciled once you regain connection. Constant trades, no lost sales.

Duo Countertop Customer Screen Close up 1

Pricing

We proudly display the price of basic Complete Solution on the front page of our website, and we keep our pricing plans as transparent as possible.

Square's pricing structure can be confusing to find on its website, as it is hidden away on its e-commerce pages.

What's more, we keep our fees visible, so you can be confident you'll pay what you've been quoted.

retail customer

Hardware

Epos Now offers a full range of POS hardware to customize your system to include everything your business needs.

Whether you need an EMV chip reader, a cash register, or a barcode scanner, or something else, Epos Now has you covered.

For a smaller option than our Complete Solution, you can try our Tablet POS or our even smaller mobile POS too.

Duo Air CFS right list restaurant Dollar US

Operating system

Square POS software is built primarily for the Android operating system and works best on their own hardware.

Epos Now systems can run on almost any operating system including Android, iOS, and Windows.

Android Homeware Left Dollar US

Features

Both Epos Now and Square POS software boast an impressive suite of features to streamline your operation.

At Epos Now, our basic package includes essential features like sales tracking tools, customer insights, loyalty programs, employee management, and more!

Back Office Inventory Retail EN

Payment processing

Payment processing is an essential part of running any business. Epos Now offers in-house payment processing in supported regions, along with integrations for third-party payment providers depending on your setup.

When it comes to card transaction fee comparison, Epos Now Payments and Square Payments charge similar rates of about 2.6% + $0.10 per transaction.

In addition to credit card payments, both systems support NFC contactless payments and digital wallets such as Apple Pay and Google Pay.

Air Card Tap Angle Left Dollar US
"We looked at Square; we looked at Clover, and the one we chose was Epos Now because of the cost."
Joyce Stauffer
Cowpens Coffee and Creamery, Cowpens, South Carolina

Square or Epos Now?

Are you thinking of choosing Epos Now over Square? We've covered some of the most frequently asked questions.

How easy is it to switch from Square retail POS to Epos Now? 

It’s super easy! All you need to do is download your data onto spreadsheets and our fantastic implementation team will help you import your product list onto our cloud.

Then, with the help of a dedicated staff member and our free guides, we’ll help you familiarize yourself with our easy-to-use system and get you firing on all cylinders, ready to start trading.

How do I get started with Epos Now?

Our Epos Now point-of-sale system is easy to set up. Fill in our form, and we will contact you to arrange a personalized solution to suit your specific business needs.

Once you confirm your order, we deliver your individual onboarding, which is guided by your dedicated implementation manager. 

After setting up, you can train staff on using the system in under 15 minutes. You’ll also have written and video guides and a support team ready to answer any questions you might have. 

Does Epos Now offer different plans?

Yes! Epos Now offers a number of different services, accessories, and integrations that you can use to build the perfect POS system for your business.

Looking for a POS that can handle a franchise or multi-location business? Our Enterprise package is designed to serve bigger businesses with complete security and ease.

If you have any questions about our different packages, our customer support team will be more than happy to explain your options.

Further resources for your POS research

Top 5 Square alternatives & competitors review

POS System Cost Guide

Different types of POS systems

Pick the right POS system for your business

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